Mad Me Terms and Conditions

Please read these terms and conditions carefully before ordering any  products (the Products) from our site. This page, and any documents referred to within, covers our terms and conditions. These terms and conditions govern how we supply any of the Products listed on our website to you, our customer. By ordering any of our Products, you agree to be bound by these terms and conditions. You may wish to print a copy of them for future reference.

Intellectual property rights

Mad Me  (the Company) owns all intellectual property rights concerning this website including design, text, graphics, logos, images and other materials. It is illegal to reproduce, copy, use, sell or duplicate content and trademarks from this website without our prior written consent. 

Our website logo and name are protected by the English Intellectual Property Office since early 2015.

Access to our site

Mad Me reserves the right to withdraw or amend the website at any time. By using our site you agree to accept and abide by all of our terms and conditions and act according to the law. You may not alter, impair or interfere in any way with our website. If you default negligently in any obligations set out in these Terms and Conditions -including our Privacy Policy (see below) - you shall be liable for all losses and damages that this may cause to Mad Me. By placing an order through our site, you guarantee that you are legally entitled to enter into binding contracts and that you are at least 18 years old.

Ordering online

After placing an order, you will be sent a confirmation e-mail. This will give details of your transaction, including your order number, the price paid for your order, the price paid for delivery, the total that has been debited from your credit or debit card or PayPal account. If you have any queries about your order, please contact Mad Me by emailing us on If we need to get intouch with you about your order, we will contact you by email.

Our status

We are small, independent business. Our site may however contain links to the websites of other companies and organisations. Mad Me is not responsible for content of the external websites, nor for the quality of products and services purchased from them.


All prices quoted on our website include value added tax (VAT) at current rates and exclude delivery. We reserve the right to change our prices at any time and will update the website accordingly.


All majorCredit/Debit Cards and Paypal, are acceptable methods of payment. Our Terms of payment are payment in full prior to delivery. All goods remain the property of Mad Me until paid for in full. You may make payments with a debit or credit card. All cards are subject to validation checks and authorisation by the card issuer. Mad Me is not liable for delays or non-delivery if a customer's card issuer refuses to authorise payment. Ownership of the Products will only pass to customers once full payment of all sums due in respect of the Products, including delivery charges, has been received by Mad Me.


Unless otherwise stated, the products featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify the Company, its representatives, employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.


All products will be at your risk from the time of delivery. If a delivery is delayed by a third party, by fire, flood or mechanical breakdown, Mad Me cannot accept liability. If orders are wrongly delivered because the incorrect information has been supplied, for example, the post code or house name, than Mad Me cannot accept liability. 


Minimum 24 hours notice of cancellation is required. Notification via email only will be accepted. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

Refund policy

Both the customers purchasing Mad Me products  and ourselves have the right to terminate our services agreement for any reason. Any monies that have been paid to us which constitute payment in respect of the provision of undelivered goods, shall be refunded.

Our right to change these Terms and Conditions

The Mad Me reserves the right to change these terms and conditions from time to time and as it sees fit. Customers are subject to the policies, terms and conditions in force at the time that they order products from Mad Me, unless the law of a governmental authority requires changes to these policies, terms andconditions.

Law and jurisdiction

Contracts for the purchase of Products on our website are governed by English law. If a dispute arises from, or relates to, such Contracts, then it will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Please read our Privacy Policy carefully.

This Privacy Policy applies when you visit or surf the Site without purchasing any product, when you register on the Site and when you use our services for purchasing products. By using this Site, you accept the practices described in this Privacy Policy. If you do not want to accept the practices described in this Privacy Policy, please do not use the Site.

Since personal data ("Personal Data") of users and customers (collectively "Users") of this Site will be processed in the European Union, notably in the United Kingdom, any processing of Personal Data will be conducted in compliance with Governing Laws.

Your personal data are collected and processed by Mad Me and our service providers located within the European Union. Mad Me is protected and registered in the UK. For any issues relating to this privacy policy you can contact us on

Mad Me is committed to protecting and respecting your privacy. This page sets out how we may process and store any data that we collect from you during your visit to our website.

We may collect and process information from you when you use our site to:

·      register for our newsletter

·      order and purchase products and services

·      contact us via our email form

·      enter a competition

·      take advantage of a promotion

·      report a problem with the website

·      take part in any surveys that we conduct for research.

Information collected can include:

·      personal information

·      details of transactions carried out on our website

·      details of your visits to our website, including, but not limited to, traffic data, location data, web logs and other communication data, and the resources that you access.

IP addresses and cookies

Mad Me may collect information about your computer, including where available your IP address,operating system and browser type, for system administration. This is statistical data about users' browsing actions and patterns, and does not identify any individual.

Mad Me may also obtain information about the way customers use the internet by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They will help Mad Me to:

·      improve the site and deliver a better service

·      estimate audience size and usage pattern

·      store information about customer preferences, and so allow us to customise our site according to customers' interests

·      speed up customers' searches

·      recognise customers when they return to Mad Me site.

Customers can refuse to accept cookies by activating the appropriate setting on their browsers. However, if you select this setting you may not be able to access all areas of Mad Me site. Mad Me system will issue cookies when you log on to our site, unless you adjust your browser setting to refuse cookies.

Where we store your data

All the information you provide to us is stored on our secure servers. Where Mad Me has provided you with - or you have chosen - a user ID, password or other security measures this information must be treated as confidential and you may not disclose it to any third party.

By submitting your personal data, you agree to let Mad Me transfer, store and process it. We will take all reasonable steps to ensure your data is treated securely and in accordance with this privacy policy.

However, the transmission of information on the internet is not entirely secure. Mad Me will do its best to protect customers' personal data, but cannot guarantee the security of data transmitted to our site. Any transmission is at customers' own risk. Mad Me uses strict procedures and security features to try to prevent unauthorised access to the website.

Use of the information

Mad Me never shares personal information of its customers with third parties for marketing purposes. Any promotional emails that we send you will allow you to unsubscribe to further emails.

The information we hold about you is used to:

·      ensure the content on our website is presented well

·      provide customers with information, products or services that they request

·      provide customers with information, products or services that Mad Me believes may be of interest to them, where they have consented to be contacted for such purposes

·      carry out obligations that arise from any contracts between Mad Me and its customers

·      allow customers to participate in interactive features of Mad Me service, when they choose to

·      notify customers about changes to Mad Me services.

Mad Me may contact customers by email with information about goods and services.

Disclosure of information

Mad Me may disclose your personal information to any member of its group as defined insection 736 of the UK Companies Act 1985.

Mad Me would disclose personal information if:

·      it and all of its assets were acquired by a third party - in this instance the personal data that it holds about its customers would be one of the transferred assets

·      it was under a duty to disclose or share personal data to comply with any legal obligation, or to enforce or apply its terms and conditions and other agreements

·      disclosing such information were necessary to protect the rights, property, or safety of Mad Me, its staff, customers or others.

The circumstances listed above include where and when it may be necessary to exchange information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Customers' rights

Customers may request Mad Me not to process their personal data for marketing purposes. They may do this by emailing Mad Me at

Changes to our privacy policy

If Mad Me makes any changes to its privacy policy in the future, such changes will be posted on this page. Where appropriate, Mad Me will notify customers by email.

Contact us

Mad Me has hopes that customers have a positive experience of its website. We have taken great care to ensure that your privacy is always respected. Your questions, comments or requests regarding this privacy policy are welcome.

Contact us by emailing us on